Shawna Russell

A Software QA Technician, Web Developer, & .Net Full-Stack Softaware Developer

About Me

About Me

  • Name: Shawna Russell
  • LinkedIn:
  • GitHub:
  • City: Greensboro, NC USA
  • Degree: M.A.
  • Email:

Hello, my name is Shawna Russell and I am a creative Software Quality Assurance Tester in Greensboro, NC. I am also passionate about C# and Object Oriented Programming, because they have an organizational system I find attractive, due to it's ease of use.

I enjoy solving puzzles and coding for me is like that, except at the end the puzzle actually does something. After many years in customer service, I am switching to a career in software development, because it offers me more job-satisfaction and career-growth opportunities. I'm focusing on QA because I like searching for bugs. finding their root cause and resolving them.

I have varied experience, including a Master's degree from the University College: Dublin in Ireland and a Bachelor's degree from Sonoma State University in California.



Hello! I am a Software QA Tester and avid knitter. Though I have been a computer geek all my life, I have recently transitioned to a new career-path in software development. Although I have only been doing so for a relatively short amount of time, I have designed and built several fully-functional applications; and have experience in Bug Detection and UAT testing.

Skills include: Asp.NET Core/MVC, MVVM, C#, HTML, CSS, JavaScript, jQuery, Bootstrap 4, SweetAlertJS, PrismJS, PostgreSQL, Entity Framework, Visual Studio Code, Visual Studio, Heroku, Netlify, GitHub, MS Office, Microsoft Teams,JIRA, Confluence, OutSystems, Jenkins, Slack, and Zoom.

I am currently looking for a full-time, Remote QA position.


Shawna Russell

Passionate software developer with varied experience in many fields. Organized and empathetic with exceptional planning, problem-solving, and time-management skills. Have experience working within an in-person or virtual team, can work independently and has strong verbal and written communication skills. Independent trouble-shooter with a keen eye for details and the ability to multi-task. Exceptionally fast learner, eager to learn and develop new knowledge and skills. Excited to begin a new challenge.

  • Greensboro, NC


Master of Arts Anglo-Irish Literature & Drama

Anglo-Irish Literature & Drama

University College Dublin, Dublin, Ireland

"The MA programme in Anglo-­Irish Literature and Drama is designed for graduates (national and international) who wish to study the distinctive tradition of Irish writing in English in its range and diversity, extending over centuries of dynamic and renowned literary representation towards the vitality of Irish literature emerging today."

Bachelor of Arts


Sonoma State University, Rohnert Park, CA

"All undergraduate English majors in the Literature and Creative Writing concentrations are required to take a core set of courses that offer experience in literary analysis, literary theory, and a variety of literary traditions. Students who choose the English Education concentration have a distinctive set of core requirements and should see the separate page about Secondary Teaching Preparation."

Professional Experience

Customer Care Specialist II

February 2022 - July 2022

Savana Inc.

  • Was a remote member of the Customer Care Team, overseeing the HappyFox bug-tracking tickets of a large banking client preparing to launch their online-banking platform.
  • Held bi-weekly meetings with the client to update/review existing issues
  • Triaged HappyFox tickets to reproduce and resolve software issues/answer questions
  • Created testing scenarios in-order to reproduce client-detected bugs/defects
  • Worked with distributed teams to triage and resolve the defects and to schedule script elevations and hotfixes
  • Technologies used: JIRA, Confluence, HappyFox, Jenkins, OutSystems, Microsoft Office, SQL, Zoom, & Slack

Junior Software Developer

March 2021 - July 2021

Coder Foundry

  • Was a remote junior full-stack .NET Software Developer, responsible for developing fully functioning programs through the implementation of various programming languages. Responsible for requirement gathering, database & UI design, utilized architecture design with VS Code and Visual Studio 2019, kept updated repositories on Github, and hosted the web applications online using Netlify & Heroku.
  • Designed, created, and implemented three primary web application projects, including: Portfolio and blog sites using C#, ASP.NET Core/MVC, HTML5, CSS3, Bootstrap, JS (including jQuery), Git, Netlify, Heroku, and PgAdmin PostgreSQL.
  • Also created a fully functional, multi-tenant capable issue tracker web application, implementing enhanced roles & security; including a Code-First relational database designed and modeled in PostgreSQL. Technologies used also include: ASP.NET Core/MVC, C#, LINQ, Entity Framework, HTML5, CSS3, Bootstrap, JS, PgAdmin PostgreSQL, Git, Heroku, API, and jQuery.

My Portfolio

My Portfolio

A Collection of My Projects

  • All
  • Applications
  • Challenges
  • Web







Fizz Buzz




Mortgage Calculator


Sum of All Fears


Contact Me

Contact Me

Social Profiles